All Victorian public mental health services undertake quality and continuous improvement activities to improve outcomes for people with a mental illness and their families and carers.
This includes implementing standards and protocols, promoting best practice guidelines and care pathways, managing risk, measuring outcomes and people’s perceptions of care, and monitoring and benchmarking of key performance indicators.
General healthcare in mental health services
General health should be assessed and care provided for people using public mental health services.
Transport for people in mental health services
Transport for people with a mental illness should be appropriate to the person and their circumstances.
Working across service boundaries
Victorian mental health services sometimes have to work across catchment limits and with interstate services.
Consumer outcomes in mental health services
Victoria's leadership in tracking mental health outcomes to boost consumer care and service effectiveness.
Mental health triage service
The mental health triage scale classifies an assessment according to the person’s priority for mental health services.
Service standards for mental health
National standards for mental health services provide a framework for quality mental health care.
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