Integrated care is the provision of well-connected, effective and efficient care that takes account of and is organised around a person's health and social needs. The benefits of an integrated care system extend to patients, carers, health care providers and the broader health care system and can include:
- joined-up health and social care that is easier to navigate
- better experiences and outcomes for patients
- increased system efficiency and
- expanded workforce competencies across sectors.
Integrated care is especially important for more effective management of chronic diseases and for people with complex needs.
Integrated care training
Self-paced modules for clinicians to help reflect on current health services, plan improvements and apply changes step by step.
HealthLinks: Chronic Care
HealthLinks: Chronic Care is designed to remove funding barriers to enable health services to deliver effective and integrated models of care for patients who have chronic and complex conditions, and are at high risk of multiple unplanned admissions.
Community Health Integrated Program guidelines
The Community Health Integrated Program guidelines set the direction for the Community Health Program and support planning, program design and service delivery.
Service coordination and the Service Coordination Tool Templates (SCTT)
Service coordination tool templates (SCTT) forms to support the collection, recording and sharing of initial contact, initial needs identification, referral, information exchange and care planning information in a standardised way.
Updated