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Restrictive Practices Substitute Decision-makers in aged care

Understand who can be a substitute decision-maker for the consent of restrictive practices.

A Restrictive Practices Substitute Decision-maker provides informed consent to the use of restrictive practices when an aged care resident does not have capacity to provide informed consent themselves.

A Restrictive Practices Substitute Decision-maker’s role is limited to providing consent to the use of restrictive practices in residential aged care. Restrictive Practices Substitute Decision-maker's authority does not include the authority to provide consent or authorisation for decisions regarding medical treatment, or financial and lifestyle matters (such as where people live).

A Restrictive Practices Substitute Decision-maker must:

  • be of 18 years of age or over
  • have capacity to provide informed consent
  • be available, willing and able to provide informed consent.

Who cannot be appointed as a Restrictive Practices Substitute Decision-maker?

A Restrictive Practices Substitute Decision-maker cannot be anyone who:

  • is an employee or an agent of the residential aged care provider,
  • has been involved in the preparation or implementation of the aged care resident’s Behavioural Support Plan,
  • is convicted (other than a spent conviction) of committing a crime against the aged care resident,
  • someone subject to a family violence intervention order concerning the aged care resident, or
  • is not available, willing and able to act.

A family member or carer who is being consulted on the proposed restrictive practices is not considered to be involved in the ‘preparation or implementation’ of the Behavioural Support Plan.

When a Restrictive Practices Substitute Decision-maker is needed

A Restrictive Practices Substitute Decision-maker is only required when:

  • a residential aged care provider proposes to use a restrictive practice on a resident, and
  • the aged care resident does not have capacity to provide informed consent themselves.

Identifying a Restrictive Practices Substitute Decision-maker

Aged care residents, their supporters and aged care providers can identify the appropriate Restrictive Practices Substitute Decision-maker using the hierarchy of decision-makers.

Hierarchy of Restrictive Practices Substitute Decision-makers

Download the printable flowchart, which outlines at a high level how the hierarchy operates

Restrictive Practices Substitute Decision-maker in aged care hierarchy - flowchart
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The Act establishes a hierarchy of substitute decision-makers who can consent to the use of restrictive practices in residential aged care settings when the aged care resident does not have capacity to provide consent.

Aged care providers need to follow the order of the hierarchy:

This table outlines the steps to identify a Restrictive Practices Substitute Decision-maker.

StepDescriptionWhat happensWho can decide
1The aged care resident has capacity to give informed consent.Restrictive practices can only be used with the aged care resident’s consent.The aged care resident
2The aged care resident does not have capacity to provide informed consent to the use of restrictive practices but has previously completed a valid Nomination Form in advance.The nominee makes the decision to consent or not to consent.The Nominated Restrictive Practices Substitute Decision-maker (Tier 1 of the hierarchy)
3There is no valid nominee, or the nominee is not available, willing or able to make a decisionNext step: check if a temporary substitute decision-maker can be identified.Go to step 4
4

A temporary decision-maker can be appointed from this list (first person who meets criteria):

1. Spouse/Partner

2. Primary carer

3. Oldest adult child

4. Oldest parent

5. Oldest sibling

Appointee must have a close and continuing relationship with the resident.

If a valid person is found and is available, willing or able to decide, they can act as a decision-maker.

They are automatically appointed and there is no form required to be completed. Aged Care providers must record the decision-maker in the resident’s behaviour support plan or the aged care facilities' chosen administrative system.

Temporary Restrictive Practices Substitute Decision-maker (Tier 2 of the hierarchy)
5

If there is no suitable temporary substitute decision-make or they are not available, willing and able to make a decision.

A person with an ongoing personal or professional relationship with the resident can be appointed by VCAT.

The prospective appointee must apply to VCAT, not the aged care provider.VCAT-appointed Restrictive Practices Substitute Decision-maker (Tier 3 of the hierarchy)
6No one else is available, or disputes arise. VCAT becomes the decision-maker as a last resort and considers any known preferences or values of the resident.The aged care provider must apply to VCAT to be the last resort decision-makerVCAT (Tier 4 of the hierarchy)
Identifying a Restrictive Practices Substitute Decision-maker factsheet
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Updated