This guide will assist acute health services to operationalise the National consensus statement: essential elements for safe and high-quality end-of-life care.
It is a resource for boards, executives, managers and clinicians of all disciplines.
Patient centred care
Patients are part of decision making about end of life care, this page highlights important engagement practices.
Teamwork
Clinicians work together to provide end of life care
Goals of care
Clear goals improve the quality of end of life care
Using triggers
Triggers identify when patients need end of life care
Responding to concerns
Clinicians get help to rapidly respond to patient suffering
Leadership and governance
Policies and systems for end of life care
Education and training
Clinicians have the skills and knowledge to provide end of life care, a range of education and training is available
Supervision and support
Clinicians providing end of life care are supported by range of means including peer support, mentoring, clinical supervision and more
Evaluation and feedback
The quality of end of life care is measured and improved through evaluation and feedback mechanisms including Palliative Care Experience Surveys and morbidity and mortality review
Supporting systems
End-of-life care is integrated into existing organisational, safety and quality systems and align with the National Safety and Quality Health Standards (NSQHS).
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